Effective Date: Nov 19, 2025

VRC Medical Services (“VRC,” “we,” “us,” or “our”) is committed to protecting the privacy, security, and integrity of all personal information we collect. This Privacy Policy explains what information we gather, how we use it, how we protect it, and the rights available to individuals who interact with our website and services.

1. Information We Collect

We collect information necessary to provide our pharmaceutical sourcing, distribution, and clinical-supply services. This may include:

Information You Provide

  • Name, email address, phone number, and company/organization details

  • Inquiry details submitted through contact forms

  • Account or service-related information you voluntarily share

Automatically Collected Information

  • IP address

  • Browser type, device data, and usage patterns

  • Pages visited and time spent on the website

  • Cookies and similar technologies

Business & Compliance Information

For regulated activities, we may collect:

  • Shipping, billing, and ordering details

  • Documentation required for DSCSA, licensing, and regulatory compliance

We do not collect sensitive personal information unrelated to our services.

2. How We Use Your Information

We use the collected information to:

  • Provide comparator sourcing, pharmaceutical distribution, and logistics services

  • Respond to inquiries, quotes, and customer requests

  • Maintain regulatory, DSCSA, and documentation compliance

  • Improve website performance and user experience

  • Manage communications regarding service updates and operational notices

  • Prevent fraud, ensure product integrity, and maintain security

We never sell personal data to third parties.

3. Sharing of Information

We may share information only when necessary, including with:

  • Licensed wholesalers, manufacturers, and logistics partners

  • Regulatory bodies for compliance and audit purposes

  • IT, hosting, and security service providers

  • Legal or governmental authorities, when required by law

All partners and vendors are required to maintain strict confidentiality and data-protection standards.

4. Data Security

We use industry-standard security practices to safeguard all information, including:

  • Encrypted data transmission

  • Secure servers and restricted access

  • Regular system monitoring

  • Compliance controls aligned with pharmaceutical and DSCSA requirements

While no system can guarantee absolute security, we continuously work to protect your information using the highest available standards.

5. Data Retention

We retain information only for as long as necessary to:

  • Fulfill service obligations

  • Meet legal, regulatory, and DSCSA documentation requirements

  • Resolve disputes or enforce agreements

Once retention requirements expire, data is securely deleted or anonymized.

6. Your Privacy Rights

Depending on your location, you may have rights such as:

  • Accessing your personal data

  • Requesting corrections or updates

  • Requesting deletion where legally permissible

  • Limiting how your data is used

  • Withdrawing consent for optional communications

To exercise any rights, contact us at the information below.

7. Cookies & Tracking Technologies

We use cookies to:

  • Maintain website functionality

  • Analyze performance and improve user experience

  • Support security and fraud-prevention measures

You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our website may include links to external websites. We are not responsible for their privacy practices. We encourage users to review their policies before sharing information.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect operational, regulatory, or legal changes. Updates will be posted here with a revised effective date.

10. Contact Information

Our compliance systems keep organizations aligned with federal expectations—consistently, accurately, and without operational delays.